We believe this workshop will get you to you understand your app users more including their values, expectations, key motivators and buying moments for optimization or redesign needs. It is very important that different cross-functional teams are present at this workshop and watch users with us.
Your analytics show you where users drop off. User Lab shows you why. From landing pages to registration flows, watching real people interact with your product provides clarity you can’t get from numbers alone. It helps cross-functional teams understand what needs to change and why it matters.
Why user testing works
“The data tells you what users do. User testing tells you why they’re doing it.”
You don’t need to test with 50 people to get meaningful results. Research shows that after 5 well-matched users, you’ll start hearing the same feedback. That’s the sweet spot: maximum insight, minimal noise.
You might have the data. You might have the assumptions. But until you watch real users interacting with your product, you’re only seeing half the picture.
User Lab helps your team stop guessing and start understanding by showing you exactly where the product falls short, where users get stuck, and what needs to change to move the needle.
Here’s what we help solve and what you walk away with: